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Change is all around us and it is vital that management within organisations recognise the psychology of change and the perceptions and effects it evokes in terms of individual behaviour. This workshop investigates the imperative of change and the need for organisations to recognise that the Manager of Change is an ever-increasing requirement for success. It also explores the individual responses to change and equips delegates with a greater understanding as well as the necessary skills and strategies for the effective Management of Change.

Delegates attending this workshop will gain a greater understanding of change and will recognise and utilise it as an opportunity for improved business performance. Delegates will be equipped with a number of management tools and strategies that will enable them to successfully manage change and reduce its negative perceptions and effects.

Delegates will explore the factors and pressures for change as well as being equipped with various analytical skills and techniques to establish their own organisation’s changing environment.

People react and respond to change in different ways. One of the skills critical to managing change is that of recognising and understanding people’s responses and behaviours to the change. Once the emotions and effects are understood they than can be managed in a positive away thereby facilitating the process of change.

A key part of managing change is to analyse the change situation itself, identifying the driving forces for the change and also any restraining forces. A number of powerful techniques will therefore be introduced to delegates equipping them with the tools to analyse their own changing situations and the possible strategies they may pursue.

Resistance can take many forms and have varying degrees; it can be the main obstacle to achieving the effective management of change. Delegates will analyse the differing reasons for why resistance occurs as well as examine the methods that can be adopted to deal with each form of resistance.

The various strategies for managing change are explored and evaluated including:

• Directive Strategies
• Normative Strategies
• Negotiating Strategies
• Project Strategies

To conclude this workshop a number of action plans will be discussed to enable delegates to consider their own situations and possible projects for managing change within their own working environment. In conclusion taking the actions that turn the perception of change from being a threat, to that of an opportunity for gaining competitive advantage.

Managers and those within an organisation who are responsible for implementing and successfully managing change.