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Managers in many functions need to negotiate with bosses, colleagues, suppliers, contractors, customers, staff, trade unions etc. This workshop concentrates on the skills common to all forms of negotiation and then identifies and practices skills particular to different negotiating scenes.

By the end of the workshop participants will be able to: 

• Use a range of negotiations and participate fully in team negotiations.
• Gain competitive advantage from negotiation.
• Understand the principles and process of negotiation.

• The Principles of Negotiation
• Negotiation Tactics
• The Practical Art of Negotiation – Putting negotiation into practice
• 10 Hidden Meanings
• What to Negotiate
• Influencing Styles & Influencing Others
• Face to Face Communications
• Persuasive & Rational Language
• Interpersonal Behaviour
• Managing Negotiations
• Overcoming Objections
• Conclusion Techniques
• Confirming the Deal

Personnel, Purchasing, Sales, Engineering and other Managers who need to negotiate on a regular basis.