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Introduction to
Professional Selling Skills
One/Two Day Workshop
Selling is now
recognised as a function requiring a high level of skill and
professionalism and the process and approach to selling has changed
fundamentally. This workshop identifies the fundamental attitudes,
knowledge and skills that any professional sales person must acquire
to achieve job satisfaction and meet the expectations of employers
and customers.
Key
Benefits
By the end of this
workshop delegates will have clarified and developed skills in
specific areas and have a greater understanding of the basic
principles of professional selling.
Workshop Content
- The Sales Process
- The Professional Sales Person
- Communication
- Planning & Preparation
- Customer Needs
- Features & Benefits
- Objections
- Closing
- Sales Negotiation
- Sales Aids
- Territory Planning
- Customer Service
Who
Will Benefit
Those beginning their
career in selling, established sales people who have not received
formal training and those wishing to refresh their techniques.
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